On the job training

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Anytime I’ve looked for a job over the last few years I’ve had my best success using the good old local newspaper. Shortly after I was laid off in October of 2001, I sat at the kitchen table, in the duplex that I shared with my cousin, circling job ads from the “help wanted” section of the newspaper.

I was circling every interesting sales job and telemarketing job I could find when I came across an ad for a telemarketing position, with a company called Cashwave, selling ATM receipt advertising to businesses nationwide for a local ATM company in San Diego.

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The job sounded more interesting than calling homeowners to sell them long distance calling plans, cable TV, windows or vinyl siding so I decided to give the phone number on the advertisement a call.

The line rang for a few seconds and then a gruff voice answered the phone.

“Cashwave, this is Mike, how can I help you?” Mike said.

“Hello Mike, my name is Jeremy and I’m calling about the telemarketing position in the newspaper,” I said, trying to sound positive.

“What do you want to know?” Mike said.

“What would I be doing, where is the company located and how much does the job pay?” I asked.

“You will be selling ATM advertising service to business owners nationwide. Any business that has a product or service will want to advertise on our ATM receipts because as you know, after a persons ATM transaction is finished they receive a receipt and that receipt is usually blank but has the potential to hold one to two ads,” Mike said.

“That sounds great, what does the job pay?” I asked.

“$12.00 per hour plus commission and benefits after 90 days,” Mike said.

“Can I come in for an interview?” I asked.

“Do you have any sales experience?” Mike asked.

“I can sell ice boxes to Eskimos in the winter,” I said.

“Typical bullshit salesman answer, what are you doing at 1 p.m. today?” Mike asked.

“Interviewing with you?” I said, with hope.

“You have guts, I like that, I’ll see you at one p.m. today okay?” Mike said

Mike gave me the address and directions to Cashwave’s office in San Diego and I promised to be there for the 1 p.m. interview.

I hung up the phone and took a quick shower and then emptied out my closet, looking for my old suit coat and tie so I would look dressed up and professional for the interview.

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By 12 p.m. I got into my beat up 1987, Toyota Celica and drove to my interview hoping to get there early and make a good impression on Mike and be his pick for the new sales person in the company.

When I arrived at Cashwave’s office I was impressed, the company owned a large office building in the Mission Valley area of San Diego, over looking the 8 freeway.

I parked my car next to several trucks with the Cashwave logo on them, straightened my tie, looked in the mirror to make sure I didn’t have any boogers in my nose and I went inside for my interview.

Inside the building I walked to the receptionist’s desk and told the old woman working the desk that I was there for my 1 p.m. interview with Mike.

“Kinda early aren’t you?” She asked.

“It’s 12:45, It’s not that early,” I said.

“I hate it when people arrive early for appointments,” She said, as she paged Mike in the sales office.

I walked over to a chair by the elevator and waited quietly until Mike came downstairs in the elevator ten minutes later to show me to the sales office. Once inside the sales office Mike showed me to his desk and he began the interview, interrogation process.

“So, why do you want to work here?” Mike said lazily as he glanced at my resume.

“From our phone conversation and the ad in the paper, the job sounds like a good opportunity,” I said.

“You don’t have any experience,”

“I know that I haven’t worked in sales for years like a lot of the other people that you interview every day but, I’m a hard worker, fast learner and I’ll work my butt off to learn this job,” I said.

Mike put my resume down and looked me in the eye and said, “You’re hired, I wish I could find more salespeople like you that don’t think they know everything when they start working here because those people are always the one’s that end up causing the most trouble.”

“I breathed a sigh of relief and said, “When can I start?”

“How about tomorrow at 6:30 in the morning?” Mike asked.

“I’ll be here!” I said, excited to start a new job.

Mike showed me around the sale office and introduced me to Herb, a man in his late 50’s with a love of Sigmund Freud and psychoanalysis, Lupe, a small Mexican woman in her mid 30’s with five children, and Frank, a man in his early 60’s, semi retired, with a love for nudist camps and the swinger lifestyle.

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Mike showed me to a desk with an old computer from the mid 90’s and a telephone that I would use to make my sales calls.

“Well, this is your new home, away from home. I would stay far away from Frank after lunchtime because he loves bean burritos and has a bad habit of stinking up your side of the office,” Mike said.

Mike showed me out of the sales office and left me with a warning, “Just make sure you show up tomorrow, I can’t tell you how many salespeople I’ve interviewed that said they were going to start working for me and end up flaking out on me.”

“I’ll see you tomorrow by 6:30 a.m.,” I said.

The next day would be my first day working for Cashwave and also my first experience with Andy, the owner of the company and the true incarnation of the term “crazy boss”.

Andy drove many employees of Cashwave away with his wild management style and pension for starting new companies to keep his existing companies out of bankruptcy.

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Nobody in the company knew what Andy was thinking from one minute to the next and wasn’t surprised if he was away from the office for weeks at a time, only to return with a new girlfriend, and a business idea that would keep the company afloat, and potentially make him another million.

Little did I know that Andy was planning to start another company, launch a new product and I was going to be there right in the middle of everything, like it or not….

Click here to read the next chapter!

 

 

 

 

 

 

 

 

 

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